Privacy Policy
Effective Date: 14 May 2026
This Privacy Policy explains how ShopScanner collects, uses, stores, and protects your personal information when you use the website.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
1. Introduction
ShopScanner respects your privacy and is committed to protecting your personal information in accordance with applicable privacy laws, including the South African Protection of Personal Information Act (“POPIA”).
This Privacy Policy applies to all visitors, users, and customers of the website.
2. Information We Collect
We may collect the following information:
Personal Information
This may include:
- Name and surname
- Email address
- Phone number
- Billing or delivery information
- Account login details
- Information submitted through forms or support requests
Non-Personal Information
This may include:
- Browser type
- Device information
- IP address
- Geographic location
- Website usage data
- Referral URLs
- Cookies and analytics information
3. How We Collect Information
Information may be collected when you:
- Visit the website
- Create an account
- Subscribe to newsletters
- Submit forms or enquiries
- Click affiliate or retailer links
- Use website features
- Communicate with support
We may also collect information automatically through cookies and analytics technologies.
4. How We Use Your Information
ShopScanner may use your information to:
- Operate and improve the website
- Personalise user experience
- Provide customer support
- Respond to enquiries
- Send newsletters or promotional communications
- Monitor website performance and analytics
- Detect fraud or abuse
- Comply with legal obligations
5. Cookies & Tracking Technologies
The website may use cookies, pixels, and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyse website traffic
- Measure marketing effectiveness
- Personalise advertising
Users may disable cookies through their browser settings, although some website functionality may be affected.
6. Affiliate Links & Third-Party Services
ShopScanner may contain affiliate links to third-party retailers and services.
If users click these links, third-party websites may collect information according to their own privacy policies.
ShopScanner is not responsible for the privacy practices or content of third-party websites.
7. Sharing of Information
ShopScanner does not sell personal information to third parties.
Information may be shared with:
- Service providers and hosting providers
- Analytics providers
- Marketing platforms
- Payment processors
- Legal or regulatory authorities where required by law
All third parties are expected to process personal information securely and lawfully.
8. Data Security
Reasonable technical and organisational measures are implemented to protect personal information against:
- Loss
- Unauthorised access
- Misuse
- Disclosure
- Alteration
- Destruction
However, no online platform can guarantee absolute security.
9. Data Retention
Personal information will only be retained for as long as necessary to:
- Fulfil the purpose for which it was collected;
- Comply with legal obligations;
- Resolve disputes;
- Enforce agreements.
10. Your Rights
Subject to applicable law, users may have the right to:
- Access personal information;
- Correct inaccurate information;
- Request deletion of personal information;
- Object to certain processing activities;
- Withdraw consent where applicable.
Requests may be submitted using the contact details below.
11. Children’s Privacy
The website is not intended for individuals under the age of 18.
ShopScanner does not knowingly collect personal information from minors.
12. International Users
If users access the website from outside South Africa, they acknowledge that information may be processed and stored in jurisdictions with different privacy laws.
13. Changes to This Privacy Policy
ShopScanner reserves the right to update this Privacy Policy at any time.
Updated versions will be published on this page with a revised effective date.
Continued use of the website after updates constitutes acceptance of the revised policy.
14. Contact Information
For questions relating to this Privacy Policy or personal information requests, contact:
ShopScanner
Website: https://shopscanner.com/
